Customer Care
- Free Returns: We want you to shop with confidence. If something doesn't work out, our 14-day return policy has you covered.
- No Hassle: Simple returns process. No questions asked, just send it back!
- Customer Care: Our friendly support team is always here to assist you every step of the way.
At Pretty Little Fit we want you to love your purchase. If for any reason you're not completely satisfied, we offer a hassle-free 14-day return policy on all orders.
How It Works:
- Return Process: To initiate a return, simply contact our customer service team on Instagram @plfmalaysia with your order number. We'll provide you with easy return instructions.
- Refunds: Once your returned item is received and inspected, we will issue a full refund to your original payment method within 1-3 business days. Please note that shipping fees are non-refundable.
- Return Shipping: Customers are responsible for return shipping costs, unless the item is faulty or incorrect.
- Eligibility: Returns are accepted within 14 days of receiving your order. Products must be in unused, unworn condition with all original tags and packaging intact.
Our goal is to ensure that your shopping experience is as smooth and enjoyable as possible. If you have any questions about your return, don't hesitate to reach out — we're here to help!
Email: support@prettylittlefit.com
Instagram: @plfmalaysia